inquiry

Regarding inquiries

• Inquiry response time: Weekdays (Monday to Friday) 10:00-15:00
• Inquiries made on holidays (Saturdays, Sundays, and public holidays) will be responded to on the next business day.
• We usually reply within three business days, but depending on the content, it may take longer.
• Please note that it may take longer during busy periods and long holidays (Obon, New Year's holidays, etc.).

Contact information for various inquiries

• For individual customer inquiries , please click here
• Inquiries from corporations and sole proprietors Click here
• For product rental and media inquiries, please click here